Privacy Policy

Privacy Policy

 

This Privacy Policy describes the practices of Fluxx (“we” or “us”) regarding our collection, use, and disclosure of information (including Personal Information, defined below) through our website at https://fluxxcomm.com and the related software and services provided there (collectively, the “Service”). Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect and handle your Personally Identifiable Information in accordance with our website.

 

 

Applicability of this Privacy Policy

 

Please note that this Privacy Policy only applies to the Services. We process Personal Information (defined below) lawfully pursuant to one of three bases: where we have your consent (such as where you opt-in to marketing communications), where we have a legitimate interest in doing so (such as providing you with customer support), where necessary for performing a contract with you (such as our Terms of Service, to which you agree as a condition of using the Services), or where we have a legal obligation (such as where a court order compels us). This Privacy Policy does not apply to any website, offering, product or service of any third party, even if it links to our Site or incorporates the Service – please refer to the applicable privacy policies before deciding to provide any information to third parties.

 

 

Information We Collect

 

We collect information from visitors to our website (“Visitors”) and from users of our Services (“Users”). We collect the following categories of information:

 

Information that can be used to identify or contact an individual (“Personal Information”), such as name and email address. We only collect Personal Information from Visitors and Users when they give it directly to us – for example, by registering for an account or by signing up for our newsletter or other communications. As appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

 

Information collected automatically as a result of a Visitors or Users use of the Site or the Services (“Log Information”), such as IP addresses, browser type, Internet service provider, platform type, device type, operating system, date and time stamp of access, and other similar information. Log Information does not by itself include Personal Information, and we do not associate Log Information with Personal Information in order to identify specific individuals through the Log Information we collect. Some Log Information is collected by third parties, and some Log Information is collected through a variety of tracking technologies, including cookies (see “Third Party Analytics and Tracking Technologies”, below).

 

 

How We Use Information.

 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To administer a contest, promotion, survey or other site feature.
  • To ask for ratings and reviews of services or products
  • To follow up with you after correspondence (live chat, email or phone inquiries)

 

We use the information we collect for the following purposes:

 

To provide the Services, using both Personal Information and Log Information.

 

To administer User accounts. We use Personal Information in order to associate specific accounts with Users and to provide them the Service, to respond to requests or inquiries, to provide support or technical assistance, and to facilitate payments.

 

To improve the Services. We use Log Information to improve our existing and develop new services and offerings and to customize existing and future product offerings to the wants and needs of our Users.

 

To provide you with promotional and marketing communications. We use Personal Information to send you information about our products and services, as well as updates about our business, where you opt-in to such communications. To opt-out, please see the “Managing Your Information” section, below.

 

To derive market insights. We use Log Information to analyze the market and conduct business analyses, and for other research purposes.

 

To secure our services and systems. We use Log Information to secure our systems by identifying potential threats and vulnerabilities, and to otherwise protect the information we collect.

 

For any legitimate business purpose, provided that the information is aggregated and anonymized.

 

 

How We Share Information.

 

We share or disclose information only in the following cases:

 

Upon direct request from a Visitor or User, or otherwise where specific consent was given.

 

With vendors we engage to provide aspects of the Services, such as data storage and hosting, payment processing,

 

With vendors to help us collect and use Log Information.

 

As necessary to comply with applicable law, including governmental requests, law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others.

 

As necessary in the event of a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer, financing, or other disposition of all or any portion of our business, assets, or stock.

 

With others for any legitimate business purpose, provided the information is aggregated and anonymized.

 

 

Third Party Analytics and Tracking Technologies

As discussed above, we collect Log Information in part through the use of cookies. In some instance, we work with third party vendors to employ cookies for the purposes of collecting Log Information. In particular, we use Google Analytics – for information on how Google Analytics collects and processes data, please click here.

 

 

How We Secure Information

We implement appropriate technical and organizational measures to protect the information we collect and store. Unfortunately, no security measures are 100% foolproof, and as such no network or system (including ours) can be guaranteed to be 100% secure against destruction, loss, alteration, unauthorized disclosure of, or access to information we collect and store. If you believe your information may not be secure for any reason, please contact us immediately at info@fluxxcomm.com

 

 

 

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honour opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

 

 

 

Changes to Privacy Policy

 

Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, revise the Privacy Policy from time to time. If a revision is material, as determined solely by us, we will notify you at the email address you have provided to us and by posting the amended policy here. The current version will always be posted to our Privacy Policy page.

 

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@fluxxcomm.com

 

If you have any questions about this Privacy Policy, please contact us at info@fluxxcomm.com